PRIVACY POLICY

At La Bola Tattoo & Piercing, located at Carrer de les Ramelleres, 5, Ciutat Vella, 08001 Barcelona, Spain, we are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679).

This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website or services in person.

1. Data We Collect

We may collect the following personal data:

Contact Information: Full name, email address, phone number (e.g., when booking an appointment).
Identification Information: For certain services, we may need to verify your age or identity.
Health Information: Related to allergies, medical conditions, or skin sensitivities (required for tattoo and piercing procedures).
Usage Data: Information on how you use our website (IP address, browser type, device, etc.) through cookies or analytics.

2. How We Use Your Data

Your data is used only for legitimate purposes, including:

Scheduling and managing appointments
Communicating with you regarding your bookings
Ensuring safety and health compliance before tattoo or piercing procedures
Sending updates, promotions, or aftercare information (only with your consent)
Improving our website and services through analytics

We do not sell or share your personal data with third parties for marketing purposes.

3. Legal Basis for Processing

We process your data based on one or more of the following legal grounds:

Consent: You voluntarily provide your information (e.g., contact form or booking request)
Contractual Obligation: To provide you with the services you request
Legal Compliance: To meet health and safety regulations
Legitimate Interest: To improve services and maintain studio operations

4. Data Storage & Protection

We store your personal data securely, using encryption and access controls. Any paper forms are stored in locked areas and digital data is protected with secure passwords and firewalls.

We retain your data only as long as necessary for the purposes mentioned or as legally required.

5. Your Rights Under GDPR, you have the right to:

Access your personal data
Request correction or deletion of your data
Withdraw your consent at any time
Request data portability
File a complaint with the Spanish Data Protection Agency (AEPD)

To exercise your rights, email us at labolatattoo@gmail.com.

6. Cookies

Our website uses cookies to improve your experience. You can manage or disable cookies through your browser settings. We may use tools like Google Analytics to track user behavior anonymously.

7. Third-Party Services

We may use secure third-party tools (e.g., Wix, Google Maps, WhatsApp) to support our operations. These services are GDPR-compliant and used only to enhance your experience or enable communication.

8. Policy Updates

This Privacy Policy may be updated to reflect changes in regulations or our services. We recommend reviewing it periodically. Continued use of our website or services implies your acceptance of the updated terms.

Last updated: May 2025
For questions, please contact us at labolatattoo@gmail.com.